Contact Easterwear

Have questions? Need help with an order? Or simply want to reach out?

We're always glad to hear from you.

Get In Touch

If you can't find what you're looking for on our FAQ or information pages, don't worry—we're just one message away.

Email us at: service@easterwear.com

To help us assist you more efficiently, please include the following details when contacting us:

• Your full name
• Contact phone number
• Your city and state
• Product photos (if you're requesting after-sales support such as returns, exchanges, or damaged items)

We aim to respond within 24 hours (excluding Sundays).

Customer Service Hours

Our support team is available during the following hours:

• Monday – Friday: 9:00 AM – 5:00 PM (EST)
• Saturday: 10:00 AM – 6:00 PM (EST)
• Sunday: Closed (emails are welcome—we'll reply on Monday)

Frequently Asked Questions

Q: How long will it take to receive my order?

A: Orders typically require 3–5 business days for processing. Once shipped, delivery usually takes 15–20 business days, depending on your location. Please note that public holidays may cause delays.

Q: What is your return policy?

A: After we receive and inspect your returned item, we will begin the refund or exchange process. Please allow up to 14 days from the date we receive your return for processing.

Q: How can I contact you about my order?

A: You can reach us at service@easterwear.com or by using the contact form on this page. We're here to help.

Thank you for your trust and support.

— The Easterwear Team